FAQ about the 360 Flash Tour Application
What exactly will I get? Can you add extra features?360 Flash Tour is a flash component which allows you to create dynamic virtual tours. Once you download zip file with component you will get: swf file with flash component, xml file with default configuration, js file with component for the flash object, xhtml file with sample of flash tour. Please make sure you read all list of features and requirements. In case you wouldn't be satisfied with default configuration or decide to create some extra features you may also contact our team and request such service. Our team will be able to create custom tour for your business and brand our component according to your needs, design and corporate style. How much does the system cost? Is there any upcoming fees?Our component is completelly FREE. You may download it and use it as long as you need. There is a 360 Flash Tour logo at right corner of widget which appear in case you are using FREE version. In case you purchase a license - you will get exactly the same component but without any notice about 360 Flash Tour. You may also request our service to brand or customize component according to your needs. Can I ask for support?Absolutely - we are pleasure to help with any issues. Please note that we have a priority of requests i.e. submissions from customers which owns a license will be given a priority. Response to customer which owns a license will be provided within 24 hours during business days. Response to customer which owns a free version may take couple of days. Do I need a special camera to make pictures for my flash panorama tours?No. You can use any digital camera which produces pictures of decent quality and resolution. What is the best size for digital photos to be used for virtual tours?The maximum size of digital photos to be used for flash virtual tours is limited by Flash Player requirements. Therefore the image size limit would be 2880 x 2880 pixels. However we would recommend using digital photos with the size of no more than 2500 x 2500 px in order to be sure that your pictures are correctly processed with Flash Player. How do I configure and make changes to my virtual tour?You can find instructions for configuration of 360 Flash Tour here. How do I integrate a flash panorama tour into my website?You can find instructions about installation of 360 Flash Tour here. Does anyone from 360 Flash Tour team can create a virtual tour for me?Yes. Our experienced team is always at your disposal for any help and support you may need. You may also submit additional questions to our team and we will do our best to help you. |
